Customer Success

Your success is our success – let us help you

Let us help

Our Customer Success team can guide you through our licence management process, renewals, customer resources and more. Contact us to meet your dedicated Customer Success Manager or check out our FAQs to get your renewal questions answered.

Your benefits

Tableau subscriptions provide access to the product and also gives you access to ongoing product upgrades and technical support. For customers using perpetual licences, staying active on product maintenance provides access to product upgrades and technical support. More information about maintenance and subscriptions can be found in our FAQ.

What you need to know

New to Tableau? Learn all about the Customer Portal, licence administration, support cases and resources available to you in the short videos below.

Quick links

Payment options

Credit card, purchase order and more.

Product renewal FAQs

Have a question about renewing your subscription or maintenance? We have an answer.

Contact us

Need help with your renewal? We're here for you.

Helpful videos

Video title Length
Portal overview

Introduction to the Customer Portal. This video will show you how to assign and manage your Tableau assets.

Adding and managing Portal users

Learn how to grant others access to your Tableau Customer Portal.

Licence registration information

Learn how to find the registration history of a specific licence.