With the onset of the COVID-19 crisis in the US, Bank of America responded by offering customers with mortgage loans options for payment relief. Overnight new processes were formed and teams were aligned to support these new programs. This webinar covers the journey to rapidly form a crisis reporting team using Tableau to support operations as well as provide insights to senior bank leadership and members of the US government.
During the webinar we'll share:
- How to build a successful crisis reporting team
- Meeting rapidly evolving needs for data using Tableau
- Leveraging Tableau Blueprint and best practices to create a streamlined analytics set for business insight
Brian Barnes is a Senior Vice President in Bank of America's Mortgage and Vehicle Servicing Operations Divisions, and has led crisis reporting teams through both the 2008 Financial Crisis and the 2020 COVID-19 Crisis. Brian has over 12 years of experience leading teams who bridge the gap between business and technology to provide solutions in data, analytics and reporting for a highly complex and regulated organization. He also has a proven track record as a transformation lead in establishing a vision, obtaining consensus among executive partners, and executing to plan.
Andy Vadul, CTO at USEReady, has been helping Tableau customers see and understand their data for over seven years as part of USEReady, Tableau's Strategic Partner of the year. Andy has a master’s in Computer Science and prior to joining USEReady, was leading a collaboration team as part of New York Life. Andy has worn multiple hats as part of a varied experience in Insurance, Finance and Investment Services Industry. Throughout his career, Andy has been able to improve efficiency in business operations by solving both human and technological problems to advance a culture of analytics.
Register and attend any of the sessions in The Vault to learn from our data experts, customers, and trusted partners as they share valuable perspectives, guided lessons, and resources on how to use your data to respond to the most important elements of the business.