เอกสารประกอบ
Tableau Experience Thailand 2019 - The Importance of Intelligence in Customer Experience in the Digital Age
Tibadee Suraswadi, Head of Analytics Solutions, True Digital Group
Recap this anecdote of a real life situation where bad customer intelligence can ruin a good customer relationship and potential future business opportunity, and how it could have been avoided by applying a dynamic and interactive BI tool to maximize use of the ever growing insights and data.